2020 Retail Readiness:
Peak Season Edition

How to Capitalise on the Biggest Digital Holiday Season Ever

2020 Retail Readiness Asset

How to Prepare your Digital Strategy for the Biggest Digital Retail Peak Ever

In peak seasons, retailers should try to create consistent, trusted experiences from channel to channel in order to capitalise on the surge of digital traffic. Whether engaging customers through social media, your website, chat, or over the phone, you need to know about your customers’ experiences with your brand in real time— and your secret sauce is customer data.

Get your copy of the 2020 Digital Peak Readiness: Retail Edition ebook to uncover the:

  • 3 forces creating a peak season unlike any other
  • 3 Strategic Pillars of Retail Readiness
  • 7 Retail Use Cases to Thrive in 2020 and Beyond
  • 12 Step Retail Peak Readiness Checklist

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