Welcome to 2018. The year Quantum Computing, Artificial Intelligence (AI) and Machine Learning will become commonplace – allowing businesses to process masses of data at lightning speed. [...]
As the hallmark event for marketing and business professionals, I was pleased to see this year’s dmexco maintain its reputation as the key international industry conference – and of course, [...]
Earlier this month, I watched the five-star Landmark London Hotel be transformed into a futuristic wonderland – a live illustration of the power of customer data complemented by panel debates and [...]
Consumers have become more connected than ever, with Brits now spending between nine and ten hours per day online. But for marketers, building a truly connected picture of the customer journey [...]
Decision makers from around the globe gathered in London as it played host to the IQPC’s 2017 Customer Experience Exchange for Financial Services (CEEFS). As the chair on a forward-looking panel [...]
Who would have thought that over a 3-year period I would have participated in Tealium’s annual customer conference in three different roles, in 2015 as a customer, in 2016 as a speaker and in [...]