Customer Data Platform

Customer data platforms are critical now, more than ever before, for companies to improve customer experiences, unlock business advantages, and provide operational efficiency and stability in a [...]

Knowing how to implement a CDP is easier than you may think! During Digital Velocity ‘22 we asked some of our strongest users for their best advice on implementing a CDP and wow, did they come [...]

The global digital economy is undergoing a seismic shift as consumer expectations heighten around data privacy and security. As the third-party cookie crumbles, investment in privacy-enabling [...]

On May 5th we hosted our Digital Velocity ‘22: The Ultimate Financial CX Event where we took a deep dive into building out the customer experience for financial services. Closing many brick and [...]

Join a cohort of industry peers at the leading CX event of the year, Digital Velocity APAC 2022! Date and Time: 11am AEST / 9am SGT on Thursday, 12 May Location: Virtual Register now! [...]

The ultimate CX event of the year will return at 11am AEST / 9am SGT on Thursday, 12 May. Join industry peers on a quest to reimagine the future of CX in the age of personalisation. Register [...]

From travelers’ changed expectations (thanks to the pandemic), to capitalizing on recent innovations required during Covid-19, to where the future might lead the travel & hospitality [...]

Patients are looking for healthcare experiences that mirror those in their broader digital lives, something that healthcare providers implementing a CDP are acutely aware of. Some examples of [...]

We kicked off Digital Velocity last Thursday with our DV ‘22 focused on retail customer experience and - WOW - were the insights amazing! So many incredible discussion points were explored which [...]

Fans are rushing back into auditoriums for the experiences they crave and have missed for the last two years - concerts, sporting events, you name it, they want it. But these fans also want an [...]