Successful brands understand the important role humans play in the evolving technological landscape. It’s critical we understand and continue to learn key strategies, tactics, and recommendations on how to optimize the customer journey with human capital and technology.
Reid Bryant, VP of Data Science at Blue Acorn iCi, recently presented a webinar on “Blending Digital Analytics with Human Creativity to Deliver the Optimal CX.”
In this webinar, Reid discussed key takeaways like:
Too Many Cooks, Not Enough Chefs
A lack of creativity can lead to average solutions – lateral thinking can lead to improved outcomes.
Marketing Attribution Model
RUN
CRAWL
WALK
3 Keys To Building An Impactful Digital Analytics Program
To get more key insights and takeaways on ‘Blending Digital Analytics with Human Creativity to Deliver the Optimal CX’ watch the on-demand webinar and learn:
Watch the on-demand webinar and start delivering a better customer experience today!