Join us to discover how to elevate your customer and their experiences of your brand using Tealium:

08.30: Arrival & Breakfast

09.00: Welcome from Tealium

09.15: A Tag Management Masterclass
Tag Management Systems (TMS) help with more than just tags. We’ll talk about how you can use a TMS for complete data management; collection, unification and activation in real-time. During the session, we shall also explore the role of data privacy and how to embrace this to build data led customer experiences.

09.45: Customer Journey Presentation
Julian Brewer – Head of Digital Sales and Products, TSB

10.15: Break

10.30: Using Data to Build Elevated Experiences
With rich, multi-channel interaction and visitor data, your organisation can connect the entire customer experience across all online and offline channels. Discover how customer-focused, agile organisations are able to close the gaps in customer insight and deliver exceptional customer experiences leading to cost savings and incremental revenue.

11.00: Questions & Answers

11.15: Networking