Buffalo David Britton—maker of the coveted Buffalo Jeans designer denims—generates revenue through a combination of retail, wholesale, and e-commerce business channels. Justin Feder, e-commerce analyst at the company’s Montreal headquarters, sees Buffalo’s online presence as an unprecedented opportunity for growth and personalized interaction with customers. “The most successful e-commerce businesses recognize that their digital properties open new avenues for making intimate customer connections, allowing them to speak directly to an individual consumer reading an e-mail newsletter or visiting a web site,” he said. “But delivering customized content requires highly integrated digital marketing technologies that allow you to collect, segment, and exploit your online data effectively. In our case, we chose Tealium iQ as the strategic foundation for leveraging our big data to drive e-commerce revenue. Tealium serves as the glue that ties our e-commerce technologies and data together, facilitating strategies for delivering 1:1 communications with our customers,” Feder said.
Feder says that Tealium enables continued easy tag management, even as Buffalo rapidly builds out its marketing technology ecosystem. “Tealium extends our opportunities to deploy new, high-value digital marketing technologies and serves as an enabling platform for future strategies for audience segmentation and 1:1 relationship marketing. The Tealium platform helps us maintain marketing strength, giving us the functionality and agility we need to personalize the customer’s web experience for maximum response.”
Founded in Montreal more than 20 years ago, the Buffalo David Bitton brand is a leader in the denim industry. Offering multiple denim styles and a full fashion collection, the company boasts an international presence, with stores spanning 18 countries and 3,000 locations worldwide. In North America, the Buffalo brand is sold in fine department stores, including Hudson’s Bay, Bloomingdale’s, Macy’s, Dillard’s, and Lord & Taylor. (www.buffalojeans.com and www.buffalojeans.ca).