The Universal Data Hub

The Tealium Universal Data Hub powers capabilities across the data supply chain


Manage Customer Data Across the Entire Data Supply Chain

Data Collection

The way you collect data impacts how you can use it. Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, files and more.

Vendor Instrumentation: Configure and publish first- and third-party tracking, including “tag” code (JavaScript, pixels) to track websites and other properties, APIs or your own custom integrations. Enable technology vendors, such as analytics and media services, from a central data collection hub.

Data Standardisation

A little up front work goes a long way towards using your data in every way you can imagine.

Data Organisation: Organise customer data into a universal ‘data layer’ that acts as a common data dictionary for the enterprise with uniform taxonomy, hierarchy, classification and structure.

Data Quality: Use event specifications to assign required data elements for incoming event data. Monitor live data flows, with insight into whether or not it meets the specification or needs attention.

Data Transformation and Enrichment

Build insights and value directly into a portable and customer-centric data asset that can flow across your tech stack and organisation.

Data Combination: Combine data from any source, and transform it into new calculated data points. Transformation examples include concatenation, parsing, lookup tables, numerical calculations, etc.

Customer Profiles, Stitching and Identity Resolution: Creates and persist actionable profiles, enriched with data from any source. Profiles can include personally identifiable information (PII) and custom-created Attributes about individuals. Based on customisable trusted identifiers, perform real-time and continuous stitching of profiles across sessions, devices and joined data sets; resolve identity while recalculating all custom Attributes about visitors at the time of stitch.

Data Integration

Tealium has the largest integration ecosystem on the market with over 1000 pre-built turnkey integrations in addition to flexible APIs, libraries and connections in custom developer languages.

Data Syndication: Send customer data to any end-point destination via many types of integration capabilities including tags, APIs and local storage for data layer enrichment. Outbound data can consist of event data, profile data, the full firehose of data or any subset / filtered stream of data.

Data Activation

Tealium sends action directives (e.g. add or remove from display campaign, send email, update data in a table), via API connectors, to third party marketing technology services.

Data Accessibility: Get multiple capabilities to access and extract both event data and profile data from Tealium to data repositories and tools used for analysis and visualisation of data. Formats include feeds, streams and hosted cloud databases.

Machine Learning Readiness: Run models on stored data and use predictive scores for omnichannel targeting and actions. Also leverage your organisation’s own machine learning outputs in targeting and customer experience operations.


Overarching Data Governance: Security, Privacy and Compliance

As a byproduct of this approach, organisations gain Data Governance (white paper) (datasheet) capabilities to address the rapidly evolving data security (datasheet), privacy and regulatory compliance landscape (checklist). Consumer attitudes, in addition to legal considerations, demand that organisations gain control over data or suffer significant repercussions.

Like what you see?

Let us show you more and answer any questions you might have about your specific needs during a customised demo.