Business models are fundamentally changing based on the experiences consumers are having with brands. And this disruption is driven by data — the language of those relationships. Organizations are now understanding the power in data to guide an experience and understand what consumers are telling them.
Chris Slovak, VP Global Solutions Consulting, Tealium, recently did a webinar on “Creating Customer-Centric Experiences Through Data.”
In this webinar, Chris showed attendees how to create exceptional customer experiences through data. Key takeaways are below:
5 Factors Changing Experience
5 Mandates For Adjusting To Evolving Customer Expectations
Customer at the center
Moments are real time
Access and ownership
To learn the remaining 2 mandates watch the on-demand webinar here.
Data is a plural of “datum”, latin noun meaning “something given” Click To TweetTo get more key insights and takeaways on Creating Customer-Centric Experiences Through Data watch the on-demand webinar and learn:
Watch the on-demand webinar and start employing better customer-centric experiences through data today!