---
title: "From Excel Files to Real-Time Learner Journeys"
id: "95351"
type: "resource"
slug: "from-excel-files-to-real-time-learner-journeys"
published_at: "2026-07-29T16:20:00+00:00"
modified_at: "2026-07-29T16:20:00+00:00"
url: "https://tealium.com/resource/case-study/from-excel-files-to-real-time-learner-journeys/"
markdown_url: "https://tealium.com/resource/case-study/from-excel-files-to-real-time-learner-journeys.md"
taxonomy_resource_type:
  - "Case Study"
taxonomy_topic:
  - "Data Orchestration & Enrichment"
taxonomy_vertical:
  - "Education"
---

Case Study

# From Excel Files to Real-Time Learner Journeys

## How Western Governors University connected Tealium and Databricks to turn fragmented student data into personalized interventions at scale — and measurably improve outcomes across its entire learner base.

WGU replaced 17 monthly Excel reports and siloed engagement models with a governed Databricks lakehouse and real-time Tealium data streams, building unified Student 360 profiles that trigger the right intervention at the right moment. The result: a 22% increase in application rates, a 15% reduction in drop rates, and 5% savings in paid media through smarter suppression.

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