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Tealium Professional Services Overview

Get the most out of your Tealium investment.

Tealium’s Professional Services offerings include Project Services, Expert Services, and Strategic Services.

Benefits


  • Free up your marketing and IT team members for more strategic tasks

  • Accelerate your time-to-value by tapping experts in digital marketing technologies

  • Thoroughly evaluate new vendors or marketing initiatives with the help of experienced professionals

  • Ensure your Tealium configurations follow best practices and take full advantage of all the latest features


Project Services

Project Services encompass onboarding projects and any other hands-on work. This includes the practical implementation and configuration of Tealium's solutions to ensure a smooth and successful integration.

Projects include:
Our engagement framework includes:

  • Tealium-led Implementation Onboarding Projects
  • Use Case Development
  • Server-side Connectors Implementation
  • Health Checks

Think of Tealium’s Expert Services as an extension to your team.
  • Initial Workshop with an assessment to determine what you want to achieve in the next three months.
  • A weekly one-hour call with a Tealium Implementation Engineer to consult and guide you.
  • Based on proven best practices we help you avoid common pitfalls, reduce risk, and enable change.
  • 3 month review of outcomes

Expert Services

Expert Services involve consulting and guidance on the use of Tealium within the client's marketing stack. This includes providing expert advice, best practice recommendations, and strategic insights to drive continuous improvements in your Tealium customer data platform. The aim is to ensure the client fully leverages Tealium's capabilities to meet their specific business and marketing requirements.

Best Practices
Use Case Configuration Guidance
Testing and Validation
Feature Enablement

To make sure you follow our Tealium Best Practices and that you’re set for the future with a strong foundation we will provide:

  • Relevant docs and templates

  • Clear evaluation of approaches

  • Scaling methods

  • Years of experience

    • For the most value out of your use cases, they must be designed, documented, prioritized, and planned. We’ll show your team how, by:

  • Hosting ideation workshops

  • Providing evaluation rubrics

  • Breaking use cases into actionable steps

    • Even the best ideas are only valuable if you can demonstrate they work consistently and as intended. Our expert services will help check that box by:

  • Evaluating use cases for feasibility

  • Demonstrating testing methods

  • Documenting expected data flows

    • Feature Enablement

  • Applications of new and upcoming feature releases

  • Opportunities to optimize existing configurations

  • Ways to unlock potential new value

    • Strategic Services

    Guidance and consultation to enable organizations to maximize the value of their customer data, drive operational efficiency, and create more meaningful and personalized customer connections across various channels.

    Use Case Ideation Workshop
    Identity Strategy Workshop
    Art of the Possible Workshop
    CDP Center of Excellence / Operational Strategy Workshop

    A workshop designed to result in a short list of prioritized, fully realized use case recommendations as well as a roadmap of personas to draw upon for roadmap purposes

    A workshop designed to first educate the client on how Tealium’s identity resolution functions and then create a scalable visitor stitching plan that encompasses current and future needs.

    This is a 2 part workshop designed to educate an executive-level audience on the benefits of using Tealium from a conceptual level and provide examples of success Tealium has achieved with other clients.

    This workshop sets you up for long term success with your CDP by defining the teams, roles, processes, and guiding principles for maintaining, iterating, expanding, and measuring the value you receive from the tool.

    9605 Scranton Rd. Ste. 600
    San Diego, CA 92121
    +1 (858) 779-1344
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    9605 Scranton Rd. Ste. 600
    San Diego, CA 92121
    +1 (858) 779-1344
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