GDPR Compliance

The data governance opportunity from the General Data Protection Regulation and what to do about it

The is European legislation meant to consolidate data privacy regulations across Europe. Despite being based in the EU, GDPR requirements affect companies worldwide who are doing business in the EU or monitoring the behavior of EU citizens. Companies found in non-compliance are subject to administrative fines of €20mil or 4% of worldwide revenue, whichever is greater.

In the News:

CDO Trends: GDPR Can Make Data Sharing, AI a Minefield

CMSWire: Now’s the Time for Marketers to Embrace Zero-Party Data

JD Supra: China’s GDPR is Coming: Are You Ready?

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Artificial Intelligence

Moving fast in 2026 – An update from Mike Anderson

58% of companies say their data isn’t ready for AI. The other 42%? They’re getting customer data, just not fast enough to matter. Data readiness is the choke point. Everyone has seen the same AI headlines over the last year—generative this, autonomous that, agents everywhere. Meanwhile, the real bottleneck sat right there in plain sight: […]

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Data Strategy

GUIDE – Is Your Customer Data Strategy Ready for 2026? A 9-Point Checklist

We’re 1 month into 2026 already, so it’s worth taking a quick look at your customer data strategy. This guide isn’t meant to solve every problem, but instead guide you through thinking about key areas and how you objectively are performing.  If you can answer yes to a question, give yourself a point. If not, […]

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Artificial Intelligence

From Cost Centre to Value Engine: The 58% Conversion Lift That Proved Contact Centers Were Built Backwards

The enterprise technology landscape is currently witnessing a “Back to the Future” moment. After years of chasing feature-rich applications in isolation, the market is realizing that the industry’s build order is out of date. To unlock the promise of AI, organizations are returning to the foundational concept of a consistent, business-level data layer – moving […]

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Artificial Intelligence

The Open Schema Super Power: Why Rigid Data Models are the Silent Killers of Marketing Agility

In my role as a Field CTO, I spend most of my time looking at the “plumbing” of the modern enterprise. Most leaders I speak with believe their primary obstacle is a lack of AI talent or a limited media budget. They are mistaken. Their primary obstacle is a rigid schema. Most Customer Data Platforms […]

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Company

Tealium + Pendo: How to Understand User Behavior and Improve Product Experiences

Like many organizations, Tealium uses Pendo to understand user behavior, improve product experiences, and capture real-time feedback. We’ve amplified Pendo’s impact by integrating with Tealium’s Customer Data Hub to build connected, data-driven workflows that deepen engagement and automate downstream actions. By linking Pendo with systems like Salesforce and Marketo through our CDH, we’ve been able […]

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Customer Data Platform

From Static Storage to Kinetic Action: Why The Future Belongs to Customer Data Orchestration

For the last five years, the enterprise has been obsessed with data storage. We built massive Data Lakes, bought Customer Data Platforms (CDPs), and hoarded petabytes of customer information. We treated data like gold bullion—something to be locked in a vault, secured, and counted. But in the era of AI and real-time expectations, data sitting […]

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Data Governance: Reduce GDPR Risk & Improve Marketing Effectiveness

The GDPR is another reminder of how marketers, and businesses overall, need to improve their management of sensitive customer data. While market leaders have adopted a unified approach to data governance as a strategic initiative to improve marketing relevance and timeliness, the vast majority of companies are stuck managing data inside departmental or technological silos that create risk and uneven experiences. Ironically, this new regulation might be just the compelling event that will propel marketers to truly become data-driven, simultaneously allowing for data security measures and increased marketing effectiveness.

Given our unique position in the data supply chain, having Tealium as a trusted partner builds confidence in your business’ ability to appropriately and legally manage data, while significantly reducing your reliance on your digital marketing and analytics vendors to adhere to privacy standards.

Need Help Trying to Figure Out What GDPR Means for Your Business?