Step into the future of AI, data, and technology. Explore how customer data fuels powerful AI initiatives, drives real-time engagement, and supports privacy-first, compliant practices. Get inspired by innovative solutions, proven strategies, and industry leaders, all at the must-attend event of 2026.
What You’ll Learn
Join experts, innovators, and peers to unlock the future of data-driven business. Learn how to:
Translate AI hype into real business outcomes using customer data.
Harness the power of Tealium’s Intelligent Data Platform to activate real-time insights across multiple channels.
Design a scalable data layer framework that unifies fragmented customer data sources.
Leverage AI-powered data management strategies for smarter decision-making.
Balance personalization with compliance by putting trust at the center of data use.
Maximize ROI by powering real-time personalization and high-value use cases.
Drive privacy, consent, and governance practices that scale.
Integrate seamlessly with AWS, Snowflake, Databricks, and more to amplify results.
Featured Speakers
Keynote
Zack Kass, Former Head of Go-To-Market at OpenAI & Global AI Advisor
Mark Loovis
Director, Marketing Technology DIRECTV
Mariah McNail
Manager, Delivery & Implementation BJC Healthcare
Jaime Xinos
Chief Commercial Officer Achieve Life Sciences
Luke Ambrosetti
Principal Industry Architect, Marketing & Advertising Snowflake
Bryan Baker
Senior Director, Web Tagging & Analytics AutoNation
Tony LaVasseur
RVP, Media & Advertising Databricks
Alan Ochoa
Director of Product - Marketing & Advertising Technologies GSK
Jim Kosobucki
CDP Manager Morgan Auto Group
Annah McCullough
Manager Analytics Implementation Robert Half
Heather Roth
Director, Director, Head of Customer Data & Marketing Analytics Slalom
Product Manager Analytics Western Governors University
Brian Goodrich
First Vice President PENNYMAC
Shawn Edmunds
Sr WW Applied AI CX Pursuit Lead Amazon Connect, AWS
Beto Albarran
Data Analytics Head, Volaris
Kevin King
Partner Credera
Marc-Andre Gauthier
CRM Product Owner BRP
Jamie Vann
Director Slalom
Matt Diehl
Director, Marketing Analytics Constant Contact
Lawrence Montgomery
CMO Baptist Health
Peter Bowen
VP, Application Development PENNYMAC
Mark Nassar
Senior Manager, Reporting & Analytics AutoCanada
Martin Lucas
VP, Customer Analytics Talbots
Elizabeth Kennedy
Customer Data Strategist & Customer Success Manager Tealium
Dustin Horning
Sr Director Professional Services Tealium
Heidi Bullock
CMO Tealium
Elizabeth Marshall
Global VP, Solutions Consulting
Jeff Lunsford
CEO Tealium
Mike Anderson
CTO Tealium
Craig Rouse
Sr Software Engineering Manager Tealium
Adam Maciasz
Staff Solutions Consultant - Automotive Industry Lead Tealium
Nirmal Vemanna
Principal Product Specialist Tealium
Agenda Highlights
Monday April 27, 2026
11:30 - 1:00 PM: Lunch for Workshop Attendees & Advisory Board Members
1:00 - 2:00 PM: Customer Data Architecture Workshop
1:00 - 5:00 PM: Customer Advisory Board - Invite Only
1:00 - 5:00 PM: Education Session Workshop
2:15 - 3:15 PM Customer Date Architecture Workshop
2:00 - 4:00 PM: Healthcare Workshop
3:00 - 4:00 PM: AI Workshop
3:00 - 4:00 PM: FinServ Workshop
4:15 - 5:15 PM: AI Workshop
4:15 - 5:15 FinServ Workshop
6:00 PM - 9:00 PM: Welcome Reception
6:00 PM - 9:00 PM Welcome Reception in the Terrace (9th Floor) of Marriott Marquis
Tuesday April 28, 2026
8:00 - 9:00 AM: Breakfast for All DV Attendees
9:00 - 9:25 AM: Built for the Moment
Your customers expect relevance right now — not after the next batch sync, not after the next model refresh. But most data infrastructure was built for storage, for analysis, for looking backward. Tealium was built for something different. In this opening keynote, CEO Jeff Lunsford lays out where the market is heading, why real-time governed data has become the new enterprise imperative, and how Tealium is positioned to lead the next era of customer data — from AI-ready infrastructure to the agentic enterprise. This is the vision for 2026 and beyond.
Speaker: Jeff Lunsford, CEO, Tealium
9:25 - 10:00 AM: The Next RenAIssance and Future of Customer Experience and AI
Keynote Speaker: Zack Kass
10:00 - 10:20 AM: From Collection to Action: The 2026 Tealium Roadmap
In this roadmap session, Tealium CTO and co-founder Mike Anderson walks through the platform's evolution — from AI-enhanced features that make Tealium smarter and faster to use, to infrastructure that positions Tealium as the governed data foundation AI systems depend on. You'll see what's shipping now, what's coming next, and how every investment maps to one architecture.
Speaker: Mike Anderson, CTO, Tealium
10:20 - 10:40 AM: Context at the Edge: Mobile, AI, and the Moment
The browser was the first mile for a generation of customer data. But your customers have moved — to mobile apps, to in-store interactions, to connected devices where latency is measured in milliseconds and context disappears if you don't capture it at the source. This session covers Tealium's vision for mobile and edge computing: how on-device ML frameworks enable real-time intelligence without round-trips to the cloud, why mobile-first data collection changes the architecture conversation, and what it means to capture the moment where it actually happens — at the edge.
Speakers: Craig Rouse, Sr Software Engineering Manager, Tealium & Mike Anderson, CTO, Tealium
10:40 - 11:00 AM: Morning Break
11:00 - 11:20 AM: What We Wish We'd Known Before Our CDP
Every CDP journey has a version of the story that doesn't make it into the case study — the assumptions that turned out to be wrong, the decisions you'd make differently, and the lessons that only come from doing the work. In this session, a Tealium customer shares an honest account of their implementation journey: what they underestimated, what surprised them, what they'd tell a team starting today. No polish, no spin — just practical advice from someone who's been through it.
Speakers: Coming soon
11:20 - 11:40 AM: Planning for AI While Driving Success Now
Every organization talking about AI personalization eventually hits the same wall: the data foundation isn't ready. Hear how these organizations decided to solve that problem first. In this session auto leaders will share how they're modernizing their data foundation with Tealium — unifying online and offline customer data, reducing vendor reliance, and building real-time activation capabilities. The result: a 360-degree customer view, improved marketing effectiveness, and an infrastructure that's ready for AI when the use cases arrive.
Moderator: Adam Maciasz, Staff Solutions Consultant - Automotive Industry Lead, Tealium
Speakers:
Jim Kosobucki, CDP Manager, Morgan Auto Group
Bryan Baker, Sr Director, Web Tagging & Analytics, AutoNation
Mark Nassar, Senior Manager Reporting and Analytics, AutoCanada
11:40 - 12:00 PM: Building the Agentic Stack: A Partner Perspective
AI agents need more than a model and a prompt — they need real-time customer context, governed data access, and reliable infrastructure to act on. So what does the technology stack look like when AI starts making decisions on its own? In this session, a Tealium technology partner shares their perspective on building the infrastructure layer for agentic applications — where customer data platforms fit, what's still missing, and how the partnership ecosystem is evolving to support autonomous AI at enterprise scale.
Speaker: Coming soon
12:00 - 1:00 PM: Lunch
1:00 - 1:20 PM: From Fragmented to Real-Time: The Volaris Transformation
Volaris unified fragmented data into a real-time customer foundation that powers personalized interactions across the journey. We’ll share how we built our strategy, activated real-time audiences, reduced churn, & drove a 20% lift in incremental sales while preparing for AI drive use cases.
Speaker: Beto Albarran, Data Analytics Head, Volaris
1:20 - 1:40 PM: Your Warehouse Stores It: Now What?
The warehouse won. Enterprises have consolidated their data into Snowflake, Databricks, or BigQuery — and that's exactly the right move. But centralized storage doesn't solve the action problem. Your warehouse knows what happened yesterday. Your customer is acting right now. This session explores what happens after storage: how to turn warehouse intelligence into real-time customer action without duplicating data, breaking governance, or rebuilding infrastructure. A data cloud partner and Tealium make the case that the warehouse and the activation layer aren't competing — they're complementary.
Speaker: Coming soon
1:40 - 2:00 PM: Consent at Scale: The Technical Reality
Every vendor claims to be "privacy-first." But when your consent framework has to work across 50+ activation destinations, multiple jurisdictions, and real-time decisioning — theory meets reality fast. This technical session goes deep on what consent at scale actually requires: how consent state propagates across systems in real time, what happens when consent changes mid-journey, and how to build a governance framework that doesn't slow everything down. If you're in a regulated industry or preparing for the next wave of privacy legislation, this is the session where talk meets architecture.
Speaker: Coming soon
2:00 - 2:30 PM: The Buy-In Problem: A Retail Data Panel
Successful customer data strategies rely on more than technology, they require alignment across the organization. In this panel, data and marketing leaders will share how they secured cross-functional buy-in, broke down silos, and built lasting collaboration around their CDP initiatives.
Speakers:
Matt Diehl, Director of Marketing Analytics, Constant Contact
Ben Walsh, Director of Product Marketing, JTV
Marc-Andre Gauthier, CRM Product Owner, BRP
Martin Lucas, VP, Customer Analytics, Talbots
Elizabeth Kennedy, Customer Data Strategist & CSM, Tealium
2:30 - 3:00 PM: When Compliance and Conversion Aren't Competing
Journey tracking/tagging leads to higher patient access, reduced engineering costs, faster iterations, and confident decisions--along with business growth of +32% YoY conversion rate lift.
Speakers:
Mariah McNail, Manager Delivery & Implementation, BJC Healthcare
Alan Ochoa, Director of Product - Marketing & Advertising Technologies, GSK
Lawrence Montgomery, CMO, Baptist Health
Nirmal Vemanna, Principal Product Specialist, Tealium
3:00 - 3:30 PM: Afternoon Break
3:30 - 3:50 PM: From Fragmentation to an Enterprise Ecosystem: How DIRECTV Scaled Customer Experiences with Tealium
Learn how DIRECTV used Tealium’s flexibility to build an enterprise customer data ecosystem after its AT&T separation—scaling identity, orchestration, and activation across every platform, channel, and business unit.
Speaker: Mark Loovis, Director, Marketing Technology, DIRECTV
3:50 - 4:10 PM: The AI Use Case We Didn't Expect
Most AI roadmaps start with a plan: score this audience, predict that behavior, automate this campaign. But some of the most valuable AI applications emerge from data foundations that weren't built with those use cases in mind. In this session, a Tealium customer shares the AI use case they didn't plan for — how their customer data infrastructure enabled an application they hadn't anticipated, what it took to move from discovery to production, and what it taught them about the relationship between data foundations and AI readiness.
Speaker: Coming soon
4:10 - 4:30 PM: Afternoon Keynote
Speaker: Coming soon
6:00 - 9:00 PM: Digital Velocity Party
6:00 PM - 9:00 PM Digital Velocity Party in the View (360 View, Revolving Top Floor) of Marriott Marquis
Wednesday April 29, 2026
8:00 - 9:00 AM: Breakfast for All DV Attendees
9:00 - 9:30 AM: Building a Student Data Platform That Predicts and Prevents Attrition
This session reveals how WGU built a customer data platform that unifies messy, distributed data across admissions, learning management, financial services, and student support to answer one critical question: Which students are at risk of disengaging, and what intervention actually works for them?
Speaker: Luis Sanchez, Product Manager Analytics, Western Governors University
9:00 - 9:30 AM: The Business Case for Real-Time
Speakers: Coming soon
9:30 - 10:00 AM: From Signal to Scale: Using Tealium as the Source of Truth to Power Global Paid Social Growth
Speaker: Coming soon
9:30 - 10:00 AM: The Great GA4 Escape: Unlocking Data Independence with Tealium IQ & EventStream
Speaker: Annah McCullough, Manager Analytics Implementation, Robert Half
10:00 - 10:30 AM: Morning Break
10:30 - 11:00 AM: Interrogating your Profile: Implementing Profile Change Control with Tealium
Change management across customer profiles presents a significant challenge in enterprise data platforms—how do you track what changed, when it changed, and ensure downstream systems receive accurate, consistent data? In this session, we'll explore how we leveraged the Tealium Profile API.
Speaker: Brian Goodrich, First Vice President, PENNYMAC
10:30 - 11:00 AM: Coming soon
Speaker: Coming soon
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