How Knowing Your Customer and Respecting Their Privacy Preferences Gives You a Headstart on the Competition
Hear how Lufthansa managed to take their CX to the next level and delighted their customers with personalised offers while respecting their privacy preferences. Don't miss out to see how knowing your customer and leveraging server-side tracking can give you a competitive advantage.
Taking a Swing With Customer Data: Building Relevant Customer Profiles Based on Digital and Offline Activity
Find out how leading travel organisation Golfbreaks, enabled a 360 view of their customers with real-time call centre insights by leveraging technology and data to provide smarter, simpler and safer experiences.
Join CTO Simon Hatchard and Head of Digital Jon Richards as we dive into tricks and tools needed to create that 1:1 trusted relationship.
A Hospitality How-To: Consent and Customer Data Management Across a Global Brand
Hear how the Radisson was able to employ sophisticated consent management on their homepage and update multiple versions of their global site in a seamless and simple way by using Tealium, saving them time, money and resources.
Powering Privacy-Centric Data Strategies in a GDPR World
Hear how Uber optimised and created sophisticated privacy strategies with various data collection points to provide a better experience for their users.
