ForeSee is the first Voice of Customer (VOC) solution designed specifically to help manage all of customers' CX intelligence needs from one place. The suite consists of Text Analytics, Replay, Case Management, Feedback, Ratings and Reviews, and CX Measurement. The suite helps customers gain a complete view of the customer journey and run CX with certainty using the trusted ForeSee methodology.
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Supported Integration Types
ForeSee can be integrated in the following ways:
Desktop applications, such as business intelligence or reporting tools, can also easily connect to Tealium services such as DataAccess.
These connectors send data to the desired vendor or service directly from the client or device where the data is originating.
These connectors are hosted integrations within the Tealium platform utilizing AudienceStream. They receive data from the originating client or device, and send that data on to the desired vendor or service.
These connectors are hosted integrations within the Tealium platform utilizing EventStream. They receive data from the originating client or device, and send that data on to the desired vendor or service.
Deploy Tealium to virtually any platform (web, connected device, IoT), language (java, ruby, perl), or content management service. Send any data to your desired end point vendor or marketing solutions.
Need deeper integration with a Tealium service? We offer a number of APIs providing richer configurability of your Tealium deployment.
Tealium Tools is the playground for developers to integration with Tealium.
Supported Device Types
Connectors may be optimized to receive specific event attributes for select platforms. For example, a mobile phone would likely send a 'screen_name' event attribute, representing the name of the screen being viewed by the end user.
These connectors expect to receive standard event attributes originating from a web browser, such as current_url, referring_url, page_name, page_category, and others.
Mobile Applications have a variety of conventional event attributes such as 'screen_width', 'screen_orientation', etc.
Tealium Collect can be deployed to any service or solution utilizing your favorite programming languages. This is the most 'generic' deployment.
Connected Devices are those that don't quite fit the mobile mold, such as connected set-top boxes (OTT), wearables, etc.
This integration offers these features