Retail Reimagined: Redesigning the Hybrid Connected CX

Discover how leading global retailers are reinventing the future of shopping through omnichannel excellence

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In this retail industry playbook, discover how the world’s leading retail brands have achieved multifaceted CX success to accelerate competitive advantage and build business resilience.

Download the asset to learn how to:

  • Build a hyper-personalisation blueprint
  • Capture value via a 360-degree single customer view
  • Deliver data-driven operational excellence
  • Transform a trust deficit into a trust dividend

Complete the simple form to access the retail industry playbook, and gain vital insight into how the following retail market leaders have elevated omnichannel excellence in a dynamic Web 3.0 era: L’Oréal, Countdown, Kmart, Lion, Jeanswest, Snooze, Thomas Sabo and Gap.