TEALIUM SUB-PROCESSORS
AND AFFILIATES

Tealium may use certain third-party service providers and Tealium Affiliates (“Sub-Processors“) to process Customer Data. Capitalized terms not defined on this page have the meanings ascribed to them by the terms set forth in the written agreement between Tealium and Customers (the “Agreement“).

Tealium may update this page from time to time. You can be notified by email about changes to Tealium’s Sub-processors or Affiliates that may process Customer Data by subscribing to receive updates about this page.

Customers may notify Tealium of an objection to our use of a new Sub-Processor used to process Customer Data by sending an email to us at privacy@tealium.com within ten (10) days after Tealium notice of such new Sub-Processor, or such other period of time as set forth in the DPA entered into by Tealium and Customer. Objections shall be handled as described in the DPA.

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Core Infrastructure Sub-Processors
These sub-processors are required for providing all services to all Tealium customers

Name

Purpose

Location**

Transfer Mechanism*

Transfer Details of
Sub-Processor

Amazon Web Services (AWS)

Cloud hosting and infrastructure provider for used to process Customer Data.

 As instructed by Customer during deployment of services.

Customer User Data hosted in the United States.

Web Application user interface console is hosted in the US

Standard Contractual Clauses

AWS Subprocessors
**Current AWS Regions Supported:  USA, Ireland, Germany, Japan, Australia, Hong Kong
Service Specific Sub-processors
These sub-processors are used to provide specific products/services to Tealium customers.

Name

 Purpose / Related Product

Location**

Transfer Mechanism*

 Transfer Details of
Sub-Processor

Workato

 Data Connect: SaaS to SaaS integration between Tealium’s CDP and Customer’s use of Workato for the Data Connect Services.

As specified by Customer during deployment of Services.

Standard Contractual Clauses

 https://docs.workato.com/security.html

https://www.workato.com/legal/security

*in accordance with Article 46 of the GDPR, where applicable

Affiliates

Name

Location

Purpose(s)

Tealium Australia Pty. Ltd.

Australia

  • Customer Success

  • Sales

Tealium GmbH

Germany

  • Customer Success

  • Corporate

  • Sales

Tealium Hong Kong Limited

Hong Kong

  • Sales

Tealium Japan K.K

Japan

  • Customer Success

  • Sales
Tealium Poland S.o.o.

Poland

  • Development

  • Operations

Tealium Pte. Ltd.

Singapore

  • Customer Success

  • Sales

Tealium Limited

United Kingdom

  • Customer Success

  • Development

  • Operations

  • Corporate

  • Sales

Purpose Description

  • Customer Success provides account management and technical services

  • Development of licensed code and data processing code is conducted in-house and in accordance with a documented SDLC

  • Operations in support of the deployment, provision, management and maintenance of the Services

  • Corporate is other employees that have been granted access to Customer Data

  • Sales is pre and post-sales interaction with prospects and Customers and management of Customer’s commercial relationship with Tealium.

How to subscribe to updates:

You must subscribe to receive automated email notification of updates to Tealium Sub-processors and Tealium Affiliates by submitting the following: (1) the email address for such notifications; and (2) the full name of the legal entity subscribing to the notification. By submitting this information, you represent that you have all necessary rights to provide this information to Tealium.