We’re a leading group of experts who help you get full customer ownership. Your customers are the single most important asset of your business. But it makes no sense to invest in them if you don’t own them. Your customers are your destination, not your journey. To get there, you need to understand their needs, develop products or services that meet those needs, deepen the relationship and tackle churn. Every activity should be centered around what we call ‘Customer Ownership’.
Website: Customer Collective