Zendesk

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Zendesk products allow businesses to be more reliable, flexible, and scalable. Leverage the Zendesk Cloud Delivery Connector to create new users, update existing users, and create new support tickets with a particular requester.

Supported Integration Types

Zendesk can be integrated in the following ways:

AudienceStream

These connectors are hosted integrations within the Tealium platform utilizing AudienceStream. They receive data from the originating client or device, and send that data on to the desired vendor or service.

Device-Based Delivery

These connectors send data to the desired vendor or service directly from the client or device where the data is originating.

Supported Device Types

Zendesk can be integrated in the following ways:

Mobile

Mobile Applications have a variety of conventional event attributes such as ‘screen_width’, ‘screen_orientation’, etc.

Web Browser

These connectors expect to receive standard event attributes originating from a web browser, such as current_url, referring_url, page_name, page_category, and others.

Features

This integration offers these features:

Create or Update User

Create a new user or update an existing user

Create New Ticket with Requester

Create a new ticket with a requester

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