Zendesk

Engagement and VoC

Personalization

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Join a live demonstration of Tealium's native support for Zendesk to see how Tealium makes it easier to implement and enrich this part of your digital stack.

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About Zendesk

Zendesk products allow businesses to be more reliable, flexible, and scalable. Leverage the Zendesk Cloud Delivery Connector to create new users, update existing users, and create new support tickets with a particular requester.

Supported Integration Types

Zendesk can be integrated in the following ways:

AudienceStream

Device-Based Delivery

AudienceStream

These connectors are hosted integrations within the Tealium platform utilizing AudienceStream. They receive data from the originating client or device, and send that data on to the desired vendor or service.

Supported Device Types

Zendesk can be integrated in the following ways:

Mobile

Web Browser

Mobile

Mobile Applications have a variety of conventional event attributes such as ‘screen_width’, ‘screen_orientation’, etc.

Features

This integration offers these features:

Create or Update User
Create a new user or update an existing user
Create New Ticket with Requester
Create a new ticket with a requester

State of the CDP 2024

How the most innovative brands are using CDPs to deliver cutting edge customer experiences and drive revenue

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Zendesk

Get a Demo

About Zendesk

Zendesk products allow businesses to be more reliable, flexible, and scalable. Leverage the Zendesk Cloud Delivery Connector to create new users, update existing users, and create new support tickets with a particular requester.

Supported Integration Types

Zendesk can be integrated in the following ways:

AudienceStream

These connectors are hosted integrations within the Tealium platform utilizing AudienceStream. They receive data from the originating client or device, and send that data on to the desired vendor or service.

Device-Based Delivery

These connectors send data to the desired vendor or service directly from the client or device where the data is originating.

Supported Device Types

Zendesk can be integrated in the following ways:

Mobile

Mobile Applications have a variety of conventional event attributes such as ‘screen_width’, ‘screen_orientation’, etc.

Web Browser

These connectors expect to receive standard event attributes originating from a web browser, such as current_url, referring_url, page_name, page_category, and others.

Features

This integration offers these features:

State of the CDP 2024

How the most innovative brands are using CDPs to deliver cutting edge customer experiences and drive revenue