Quickly Collect and Unify First-party Data to Connect Broken Experiences Caused by Fragmented Data
Each and every tool in your MarTech stack only captures a portion of your customer data. Disparate data sets cause broken experiences.
Tealium provides one comprehensive platform to collect first-party data from offline and online sources to ensure that you can engage your customers everywhere using robust insights, providing a unified customer profile across the entire customer experience.
Provide Personalized Support Before, During, and after Bookings
Tealium seamlessly integrates with your email, marketing automation, online advertising, social, and customer relationship management (CRM) platforms, enabling real-time action within the marketing technologies you already use.
Trigger personalized experiences, based on real-time customer data signals, and engage with your customers like never before across any channel.
Connect Marketing, Sales, and Services Teams with a Single Set of Data
Each traveler has multiple engagement points along their journey both pre-purchase (third-party data, social, owned properties, call centers) and post-purchase (call centers, support windows, in-person agents). Keeping a single set of data throughout the journey is key to driving personalized customer experiences.
Tealium helps businesses unify customer data and create a single view of the customer that’s actionable across the tools that power customer support, sales, marketing, and analytics to drive better customer loyalty outcomes and generate a single course of actionable customer data across the org.
Foster Loyalty and Engage with VIP Travelers
With real-time customer data, travel brands can ensure they understand and segment their most valuable customers, send them exclusive offers, and build greater overall lifetime value (LTV).
Connect Call Centers
Creating connected call center experiences is important to leverage your offline call center data and take meaningful actions in real-time to optimize the customer experience, both on and offsite.
