Customer Data Platform
June 8, 2022
New Tealium and Meta Report Highlights the Importance of Privacy-First Principles to CX Innovation
The global digital economy is undergoing a seismic shift as consumer expectations heighten around data privacy and security. As the third-party cookie crumbles, investment in privacy-enabling data management tools will pay dividends in delivering differentiated and personalised customer experiences. In the Asia-Pacific (APAC) region, the acceleration of changes in the data privacy landscape has led […]
Customer Experience
May 25, 2022
Digital Velocity ‘22: Top 5 Key Takeaways on Customer Experience for Sports and Entertainment in 2022
Digital Velocity ’22: The Ultimate Sports, Media and Entertainment CX Event stepped companies orchestrating these events through how to meet the moment of this mass return to in-person - and even virtual - entertainment. Increasing personalization, adapting to new technology, and even hearing where experts think the industry is going were all covered on Tuesday, May 12th at our Digital Velocity ’22: The Ultimate Sports, Media and Entertainment CX Event.
Customer Data Platform
May 20, 2022
Digital Velocity ‘22: Top 5 Key Takeaways on Customer Experience for Financial Services in 2022
On May 5th we hosted our Digital Velocity ‘22: The Ultimate Financial CX Event where we took a deep dive into building out the customer experience for financial services. Closing many brick and mortar spaces during the pandemic, the financial service industry was forced to move a lot of their practices online, enabling a period of innovation and technology. Now, knowing that consumers are not only capable of these new financial practices but actively desire these new online services, financial services are continuing their maturation to meet the demand created.
