Businesses now understand the power of a Customer Data Platform (CDP), however many struggle with selecting the right vendor for their business goals, or even where to start in their evaluation journey. Sound familiar? This hands-on workshop series is designed just for you. Understanding the benefit of a CDP to unify your customer data to provide the cohesive, personalized experiences your customers are demanding is a great start. But selecting the right vendor for your business goals as well as justifying and selling this internally can be a challenge. In this CDP Workshop series, we’ll provide you with everything you need to consider while evaluating CDPs. Join our 30-minute workshop sessions, in your own time, and walk away with your roadmap for evaluating, justifying, preparing for, and successfully launching a Customer Data Platform. Marketers Leverage first-party data to help future-proof your ad spend and continue to drive key use cases like site retargeting, audience building, lookalike modeling, and campaign measurement. Customer Experience Learn strategies for overcoming identity gaps and leveraging first-party data to help recognise and remember your customers and personalize their experiences. Data & Analytics Create a sound first-party collection strategy to improve tracking and measurement of digital platform activity. IT & Tech Build a comprehensive and secure data infrastructure to accelerate and scale a modern, best of breed technology stack. To be able to drive transformational and personalised experiences in 2022 and beyond, a CDP will be a fundamental element of an organisation’s MarTech stack. Enter a first-party data approach! In workshop #1 joined by industry experts CapGemini, we cover what’s driving the need for CDPs and where a CDP fits in your strategy! Every new investment you make in marketing technology represents an opportunity to position your company for the future. The decisions you make now set the foundation for exceptional marketing data management and use, helping enable your organisation’s success. Choosing a CDP can be a complicated task with so many vendors to evaluate. But no need to panic, we have you covered! In workshop #2, we cover key criteria needed when considering a CDP. When thinking about implementing a CDP it is crucial to clearly identify which problem you are trying to solve and to establish clear goals and KPIs. In workshop #3 , we cover why this is such an important step and take a look at sample use cases from businesses across industries. Staffing for a CDP and defining which data sources you would like to access are only some of several key aspects you need to consider when preparing for your CDP project. In workshop #4, joined by Tealium partner Zweipunkt, we cover key questions to ask yourself and critical steps to take to make sure you are preparing for success!. The concept of consent was introduced by GDPR in 2018. 4 years later, businesses are still investing heavily in optimizing their consent rates but tend to ignore how consent will be enforced throughout their entire tech stack. In workshop #5, we will discuss the future of consent and the role of CDP’s together with Daniel Johanssen, CTO at Tealium partner Usercentrics. Join us as we unpack the impact of evolution of CMPs, consent fatigue, browser signals, profile level consent and more. Implementing a CDP affects many, if not all, of your Customer experience channels and touchpoints. Measuring all of these takes careful planning and diligence. In workshop #6, joined by Tealium partner Merkle, we cover the metrics to consider and the process to follow to measure CDP success. As customer journeys get more complex, brands need a way to orchestrate those journeys across multiple channels. Implementing a CDP is key to achieve this. In workshop #7, joined by Tealium partners Meta & Admiral Media, we cover relevant use cases across the entire customer journey – from acquisition to retention – showcasing what to prioritise when maximising your ROI. The CDP Starter Kit Everything you need to successfully plan, evaluate, and implement your CDP 2022 State of the CDP Report Find out how businesses are leveraging CDPs and learn more about the growing centrality of CDPs to the marketing technology stack Tealium’s data-first approach gives companies a trusted infrastructure to govern all of their customer data securely in one place, our Customer Data Hub.CDP Workshop Series: Where to Start With Your CDP
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Save Your Seat!
[Now Available!] How Brands Use CDPs to Solve Their Main Challenges Featuring CapGemini
[Now Available!] How to Evaluate a CDP Featuring CapGemini
[Now Available!] Building a Business Case for a CDP Featuring Wunderman
[Now Available!] Prepare for a CDP: Staffing, Data Sources and More Featuring Zweipunkt
[Now Available!] The Future of Consent and the Role of CDPs Featuring Usercentrics
[Now Available!] Measuring CDP Success Featuring Merkle
[Now Available!] Relevant Industry Use Cases Featuring Meta & Admiral Media
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Real-Time Data Collection & Quality
Collect customer data, ensure data quality, and send it anywhere.
Real-Time CDP & Predictive Insights
Deliver relevant and trusted experiences based on real-time customer data.
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Own and access your most important enterprise asset, your customer data.
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Deliver personalized, relevant experiences and optimize ad spend.
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Understand customer behavior early to deliver proactive experiences.
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Create great customer experiences with real-time, unified data.
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Deliver real-time experiences across the customer journey.
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Place privacy and consent at the core to build trusted customer experiences.
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Operationalizing your mobile data across the entire data lifecycle.
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Digital Velocity 2025
Navigate the Future of AI with Data
March 3-5, 2025
March 3-5, 2025
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