Tealium Professional Services Overview

Get the most out of your Tealium investment.

Tealium’s Professional Services offerings include Implementation Services, Expert Services, and Strategic Services.

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Benefits

Free up your marketing and IT team members for more strategic tasks

Accelerate your time-to-value by tapping experts in digital marketing technologies

Thoroughly evaluate new vendors or marketing initiatives with the help of experienced professionals

Ensure your Tealium configurations follow best practices and take full advantage of all the latest features

Implementation Services

Implementation Services encompass onboarding projects and any other hands-on work. This includes the practical implementation and configuration of Tealium's solutions to ensure a smooth and successful integration.

Projects include:

Our engagement framework includes:

Tealium-led Implementation Onboarding Projects
Use Case Development
Server-side Connectors Implementation
Health Checks

Think of Tealium’s Expert Services as an extension to your team.

Initial Workshop with an assessment to determine what you want to achieve in the next three months.
A weekly one-hour call with a Tealium Implementation Engineer to consult and guide you.
Based on proven best practices we help you avoid common pitfalls, reduce risk, and enable change.
3 month review of outcomes

Expert Services

Expert Services involve consulting and guidance on the use of Tealium within the client's marketing stack. This includes providing expert advice, best practice recommendations, and strategic insights to drive continuous improvements in your Tealium customer data platform. The aim is to ensure the client fully leverages Tealium's capabilities to meet their specific business and marketing requirements.

Best Practices

Use Case Configuration Guidance

Testing and Validation

Feature Enablement

To make sure you follow our Tealium Best Practices and that you’re set for the future with a strong foundation we will provide:

Relevant docs and templates

Clear evaluation of approaches

Scaling methods

Years of experience

For the most value out of your use cases, they must be designed, documented, prioritized, and planned. We’ll show your team how, by:

Hosting ideation workshops

Providing evaluation rubrics

Breaking use cases into actionable steps

Even the best ideas are only valuable if you can demonstrate they work consistently and as intended. Our expert services will help check that box by:

Evaluating use cases for feasibility

Demonstrating testing methods

Documenting expected data flows

Feature Enablement

Applications of new and upcoming feature releases

Opportunities to optimize existing configurations

Ways to unlock potential new value

Strategic Services

Guidance and consultation to enable organizations to maximize the value of their customer data, drive operational efficiency, and create more meaningful and personalized customer connections across various channels.

Use Case Ideation Workshop

Identity Strategy Workshop

Art of the Possible Workshop

CDP Center of Excellence / Operational Strategy Workshop

A workshop designed to result in a short list of prioritized, fully realized use case recommendations as well as a roadmap of personas to draw upon for roadmap purposes

A workshop designed to first educate the client on how Tealium’s identity resolution functions and then create a scalable visitor stitching plan that encompasses current and future needs.

This is a 2 part workshop designed to educate an executive-level audience on the benefits of using Tealium from a conceptual level and provide examples of success Tealium has achieved with other clients.

This workshop sets you up for long term success with your CDP by defining the teams, roles, processes, and guiding principles for maintaining, iterating, expanding, and measuring the value you receive from the tool.

Tealium’s Customer Success and Support will Help Increase the Value of Your Investment

Increase the capabilities of users to help further expand adoption, use cases, and data volume with expert consultative services, self-help resources, and best practice guidance. With a trusted support team at your side, you will be able to demonstrate real value from your Tealium relationship both in revenue generation and operational efficiencies.

9605 Scranton Rd. Ste. 600
San Diego, CA 92121
+1 (858) 779-1344

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Tealium Professional Services Overview

Get the most out of your Tealium investment.

Benefits

Implementation Services

Implementation Services encompass onboarding projects and any other hands-on work. This includes the practical implementation and configuration of Tealium's solutions to ensure a smooth and successful integration.

Tealium-led Implementation Onboarding ProjectsUse Case DevelopmentServer-side Connectors ImplementationHealth Checks

Expert Services

To make sure you follow our Tealium Best Practices and that you’re set for the future with a strong foundation we will provide:

Relevant docs and templates Clear evaluation of approaches Scaling methods Years of experience

For the most value out of your use cases, they must be designed, documented, prioritized, and planned. We’ll show your team how, by:

Hosting ideation workshops Providing evaluation rubrics Breaking use cases into actionable steps

Even the best ideas are only valuable if you can demonstrate they work consistently and as intended. Our expert services will help check that box by:

Evaluating use cases for feasibility Demonstrating testing methods Documenting expected data flows

Feature Enablement

Applications of new and upcoming feature releases Opportunities to optimize existing configurations Ways to unlock potential new value

Strategic Services

Guidance and consultation to enable organizations to maximize the value of their customer data, drive operational efficiency, and create more meaningful and personalized customer connections across various channels.

A workshop designed to result in a short list of prioritized, fully realized use case recommendations as well as a roadmap of personas to draw upon for roadmap purposes

A workshop designed to first educate the client on how Tealium’s identity resolution functions and then create a scalable visitor stitching plan that encompasses current and future needs.

This is a 2 part workshop designed to educate an executive-level audience on the benefits of using Tealium from a conceptual level and provide examples of success Tealium has achieved with other clients.

This workshop sets you up for long term success with your CDP by defining the teams, roles, processes, and guiding principles for maintaining, iterating, expanding, and measuring the value you receive from the tool.

Tealium’s Customer Success and Support will Help Increase the Value of Your Investment

Tealium-led Implementation Onboarding Projects
Use Case Development
Server-side Connectors Implementation
Health Checks

Relevant docs and templates

Clear evaluation of approaches

Scaling methods

Years of experience

Hosting ideation workshops

Providing evaluation rubrics

Breaking use cases into actionable steps

Evaluating use cases for feasibility

Demonstrating testing methods

Documenting expected data flows

Applications of new and upcoming feature releases

Opportunities to optimize existing configurations

Ways to unlock potential new value