Next Level Customer Insights: Using a CDP for NPS, ML, Omnichannel and more!

Hear Ben Thomspon from Bluestem Brands talk about using customer data for revenue-driven initiatives that improve NPS. As a longtime Tealium user, Ben discusses how Bluestem has grown their use of the Tealium Customer Data Hub with AudienceStream becoming an integral hub for digital operations and now adding ML capabilities with Predict ML. Get an inside peek at how this multi-brand retailer leverages customer data to improve NPS.