Delivering Agile Innovation: Royal Mail's First-Class Experiment in Customer Consent & Retention

Discover how one of Britain's oldest institutions leveraged Tealium’s Moments IQ to transform their guest checkout experience.

See how Royal Mail implemented cost-effective testing to deliver personalised experiences without lengthy development cycles – demonstrating how even the most complex enterprises can break free from traditional constraints to drive innovation, all while maintaining brand consistency and compliance.

Speakers:

Johnathan Conlon – CRM & Analytics Manager, Royal Mail
Ali Behnam – Co-founder, Tealium