Forrester Research predicts exponential growth in online retail sales in the years to come, reaching $480 billion in 2019. That staggering number presents a huge opportunity for e-commerce organizations, but it also means the need to provide unique, compelling omnichannel customer experiences is greater than ever. Tealium enables online businesses to unify customer data across all touchpoints, build a comprehensive customer view in real time, and take action within the technologies you already use. Tealium powers more than 25 percent of the top 100 Internet retailers, according to data compiled from the Internet Retailer Top 500 Guide. In addition, Tealium served up 3.4 billion tags on Cyber Monday 2015 and was named a Top Five Fastest Tag for the second year in a row by Ghostery, who analyzed real user tag latency metrics across the top 25 online retailers. Tealium’s deep, native integrations with the leading e-commerce platforms – SAP Hybris, Oracle Commerce, IBM Websphere Commerce - enable marketers to manage vendor tags and flexibly deploy more than 850 turnkey vendor tag integrations directly within these platforms. This enables marketers to more quickly create customized shopping experiences consistently across all channels, including mobile, social and in-store, and provide a host of personalization services that make an online brand experience more relevant to each customer. Using AudienceStream, a user’s behavior can be accurately correlated across multiple devices, stitching together a cross-device profile. This unified view enables right-time cross-device offers, thereby improving engagement and conversion rates. It’s proven that the right message at the right time, using real-time data, helps boost engagement and conversions. Rather than waiting on batch-processed data to re-engage cart abandoners, attributes and behavior information from AudienceStream can be immediately shared with the best action platform suited to remarket or retarget that particular visitor. To decide which marketing strategies perform better, use Tealium to create a new segment in which to run a simple A/B test, allowing you to test a new offer, personalized content, or a new digital marketing vendor. Tealium makes this normally difficult task easy by testing different online vendors against each other, allowing you to choose the offer or vendor that delivers the best results. Today you can easily report on top products, what’s selling, and what’s not selling. AudienceStream also enables you to understand how online behaviors influence success or failure. For instance, you can look at a product category level; segment it by audience to get insights by traffic channel, campaign, or even by keyword; and see what’s driving high-value categories and where your marketing dollars should continue to flow. Shift from leveraging average order value to understand the more comprehensive customer lifetime value. Visitor behaviors can be segmented using your defined AudienceStream rules, then easily tested, customized, and fed into analytics systems. These attributes can also be incremented or aggregated, making evaluating new strategies and ideas easy and immediately actionable.Trusted Solution
Platform Integrations
Unification Across Touchpoints
Cart Abandonment
Flexible Split Testing
Product Category Conversions
Customer Lifetime Value
Platform
Platform
Customer Data Orchestration Platform
One platform to collect, orchestrate, and activate customer data across real-time, cloud-first, and hybrid architectures.
Data Collection
Unify web, mobile, server-side, and cloud event collection in one governed layer.
Data Cloud Activation
Activate Data Cloud data across channels, systems, and real-time experiences with reverse ETL and zero-copy.
Customer Data Platform
Unify and activate customer profiles in real-time, scheduled, and triggered campaigns.
Enrichment & Orchestration
Enrich profiles with business logic, store raw and structured data, monitor every source, and enforce consent centrally.
AI
Feed models and agents with real-time, consented customer context, while writing predictions back into profiles and channels.
Integrations
Integrations Overview
Turnkey, flexible integrations across your entire marketing technology stack.
Integrations Marketplace
Explore over 1,300 available integrations.
Cloud Data Warehouse Partner Ecosystem
Drive data collection and real-time activation for Cloud Data Warehouses.
Conversion API (CAPI) Integrations
Solutions for signal loss with unique ad platform integrations.
Snowflake Audience Discovery App
Native App that lets marketing and data teams build audiences inside a Snowflake instance
Solutions
Roles
Use Cases
Growth & Acquisition
Deliver personalized, relevant experiences and optimize ad spend.
Loyalty & Retention
Understand customer behavior early to deliver proactive experiences.
Customer Experience & Personalization
Create great customer experiences with real-time, unified data.
Predictive Insights & Customer Analytics
Deliver real-time experiences across the customer journey.
Data Collection & Privacy
Place privacy and consent at the core to build trusted customer experiences.
Unified Customer Profile
Understand and delight customers by using current and complete data.
Operationalizing Mobile Data
Operationalizing your mobile data across the entire data lifecycle.
Resources
Read the Report
Customer Success
Just Released! The Rise of the Customer Data Strategist
Bridge the gap between data and business, unlock real ROI from your CDP and AI investments, and turn customer data into measurable growth.
Read the Report
Developer
Visit Marketplace
Power your AI workflows
The new Snowflake connector is live on the Marketplace
Stream real-time, consented data directly into your Snowflake tables in <10s to fuel your AI and analytics.
Visit Marketplace
Company
Learn more
Tealium Context API unites data cloud depth with real-time customer context for AI & CX
Press Release