Tealium Private Cloud

Put your trusted customer data to work while continuing to comply with strict data privacy and regulatory rules like HIPAA.

What is Tealium Private Cloud?

A private cloud is a dedicated environment that delivers all the advantages of the public cloud while providing data isolation in a limited-tenant environment. This means that all the underlying cloud infrastructure is private to the customer, and there are no shared data processing resources with other unrelated organizations as is the case with traditional multi-tenant SaaS models. With Tealium Private Cloud, organizations can put their customer data to work in an environment that facilitates the customer’s compliance with strict data privacy and regulatory rules like HIPAA. 

Tealium Private Cloud brings the complete Customer Data Hub suite of services to a private cloud environment (single-tenant or multi-tenant). All data in a Tealium Private Cloud is isolated, regionally designated and processed in accordance with the unique security controls required by the tenant. This enables customers to create a secure and scalable data foundation that is safeguarded in accordance with their data security standards.

Checklist: Does Your Organization Need a Private Cloud Environment?

Wondering if your organization needs a private cloud environment? Download our checklist of quick questions to ask in order to guide your decision.

More Resources on Data Privacy and Security

No matter the level of expertise you have in data privacy and security, these resources will help

Guides

Browse our collection of data privacy and security downloads to help you plan your strategy 

Data Sheet: Ensure Information Security in an Increasingly Complex Data Landscape

White Paper: Data Governance: Embracing Security and Privacy

Download: 5-step Data Governance Checklist

Videos

Watch these videos to understand the basics of Tealium’s approach to data privacy

Video: Tealium Insights on International Data Security

Video: Tealium Insights on Data Governance and Security

Video: A Marketers Guide to Navigating the Current Legal Landscape with Data Governance

Blogs and Resources

Article: Tealium’s Customer Data Platform Achieves HIPAA Milestone

Resource: Protecting Your Customer Data

Resource: Tealium’s Privacy Policy

How Can Tealium Private Cloud Help?

Tealium Private Cloud provides robust security features to meet the most rigorous security standards required by our most privacy-conscious customers:

Single-Tenant or Multi-Tenant Cloud Solution – Tealium Private Cloud can be deployed as a single-tenant or multi-tenant cloud while maintaining increased security and controls around sensitive data and continuing to provide the ease of management and scalability associated with cloud offerings

End-to-End Customer Data Orchestration – Tealium Private Cloud brings end-to-end customer data collection, standardization, transformation and activation in an environment that meets your security needs

Regionally Designated Data – All data in Tealium Private Cloud is isolated, regionally designated, and controlled such that the unique security controls required by the most demanding Infosec departments can be designed and implemented with ease

HIPAA Ready – Tealium has undergone independent third-party audits to verify that the Private Cloud environment is compliant with the security and privacy requirements of HIPAA HITECH

Certification Updates and Environment Monitoring –  Tealium updates all certifications and compliances of the Private Cloud environment annually

In addition to the infrastructure security features of Tealium Private Cloud, the product functionality within the Tealium Customer Data Hub provides a broad range of additional security mechanisms. Some of the advanced security features include:

Data Layer Controls – Assign access to specific parts of the data layer to specific groups for greater controls over access and security

Encryption and Hashing – All data can be transmitted over HTTPS and is always encrypted within the Tealium platform. Users can designate which data should be hashed through the use of a built-in Crypto extension

Restricted Data – Tealium users can designate certain attributes as “restricted” for the purpose of excluding this data from event feeds and control where the data is processed and stored within the platform

Orchestration –  Orchestrate precisely which data enters and exits the organization’s IT network and infrastructure or is passed on to it’s vendors

Tag and Connector Marketplace Controls – Maintain control over which technologies can (and can’t) be integrated using Tealium

Datasheet: Tealium Data Security and Privacy Tools

In today’s environment, customer data is essential to delivering exceptional customer experience. As data sources and usage grow, it’s essential for  organizations to detect, mitigate and minimize the risk associated with sharing 1st, 2nd and 3rd party data across the technology stack. To do that, a secure and scalable environment for customer data infrastructure and orchestration is needed.

Tealium provides a wide array of tools, product features, and complementary services that are designed to protect your customer data.

Read the datasheet on data privacy and security controls within the Tealium platform.

Your Customer Data Infrastructure – HIPAA Ready

Tealium Private Cloud is particularly suited for customers who require a HIPAA HITECH compliant environment, such as those organizations involved with healthcare, medical, and pharmaceutical industry verticals as Tealium has undergone independent third-party audits to validate the Private Cloud offering is compliant with the security and privacy requirements under HIPAA HITECH.   Furthermore, Tealium will sign a business associate agreement (BAA) with its Private Cloud customers.

Some of the HIPAA compliant features of Tealium’s Customer Data Hub include:

1. Stringent safeguards both for processing and storing protected customer information that are designed to protect the confidentiality, integrity and security of ePHI

2. Security Information and Event Management (“SIEM”) that is fully managed by Tealium

3. Data encryption at rest and in transit

4. Third-party audits​ are done on all Tealium Private Cloud environments to demonstrate compliance

5. Least privilege access controls ensure that only properly trained operational staff with a need to access ePHI are granted access

6. Database authentication requiring all processes to authenticate to access the data

Certifications

Tealium has achieved the following 3rd party security and privacy certifications.

SSAE18 SOC 2 Type II

3rd party audit shows Tealium’s demonstrable commitment to and practice of security, availability, processing integrity and confidentiality principles.

HIPAA

Industry’s first cloud-based customer data and tag management solution to achieve an attestation of compliance with HIPAA security and privacy rules.

ISO/IEC 27001:2013

This standard creates a model for an information security management system and the protection of personally identifiable information (PII).

ISO/IEC 27018:2019

Tealium is also compliant with the ISO 27018 standard, which is an extension to 27001, specifically focused on Public Cloud computing environments.

Need More Info on Tealium Private Cloud?

Tealium’s solution consultants are knowledgeable and ready to help you strategize your plan for orchestrating your data in highly regulated environments.

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