Are You Ready for the Biggest
Digital Holiday Season Ever?

Learn How to Prepare for and Capitalize on
the Coming Surge in Online Shopping

With so many consumers turning to digital channels to safely shop this holiday season, retailers of all shapes and sizes have the chance to delight old and new customers alike by replicating or exceeding the in-store experience. But how? Digitally-native and traditional brick-and-mortar retailers both have the chance (quite frankly, the mandate) to attract new shoppers who may have never turned to e-commerce for everything from holiday dinner pantry staples to stocking stuffers.

This holiday season, retailers should try to create consistent, trusted experiences from channel to channel. Whether engaging customers through social media, your website, chat, or over the phone, you need to know about your customers’ experiences with your brand in real time— and your secret sauce is customer data.

HOW WILL THIS HOLIDAY SEASON BE DIFFERENT?

There are three major forces making holiday planning a doozy this year for retailers. Plan ahead to be prepared! With these come new considerations, uncertainty and, last but not least, opportunity for those agile enough to capture it.

 

Buyers want safe experiences. Due to the pandemic, people will shop less in person, and businesses that are ready for the volume and can provide better customer experiences will win.
Buyers expect trusted experiences. The pandemic has moved more people online than ever before. And when people are buying online, they will purchase from the brands they trust.
Buyers expect convenience. Companies like Amazon have set the bar high here. Buyers expect choice, convenience, and personalized experiences.
Our eBook, blog, and webinar resources below will help you prepare to capitalize on this rare opportunity.

Resources to Help You Prepare

2020 Retail Readiness: Holiday Edition

Are you ready for the biggest digital holiday season ever? Get this ebook to ensure you capitalize on the coming surge.

E-Commerce Holiday Shopping Will Be Huge This Year — Can Retailers Capitalize?

Get three tips for maximizing the e-commerce holiday shopping rush.

Marketing Strategies for Guaranteed Holiday Success from Retail Tech Experts

In this panel discussion, we’re teaming up with Braze, Amazon Web Services (AWS), and Quantum Metric to share our best tips guaranteeing your brand will thrive this holiday season.

4 Ways to Make the Most of Holiday E-Commerce Insights

The holiday shopping season is upon us; make the most of your e-commerce insights with a Customer Data Platform driving your online experiences.

See How Other Retailers Are Using Data
to Provide Better Customer Experiences

Case Study

Roman Originals Gains 6x ROI Within Six Months
See how this retail brand used Tealium AudienceStream to better understand customer journeys and ensuring the integrity of customer data.

Webinar

From In-Person to Online: How a CDP Can Help Retailers in a Time of Change
Learn how retailers can build customer trust and provide one-to-one engagement when in-person interactions are limited.

Webinar

Gap Inc. and Tealium: The Data Maturity Journey
See how Gap Inc. embarked on a journey to restructure their customer data supply chain to create an analytics-ready organization.

Ready to Get Your Customer Data In Order for the Holidays?

Chat With Us, We’re Here to Help!